Tag Archives: email

Facebook cares about your Privacy

Facebook_like_thumbThe social network is rolling out a security for users to use the encryption standard OpenPGP to protect e-mail notifications sent by the company, and to share their public encryption keys with their friends or with the public. The feature is being rolled out to users starting June 1st 2015.

PGP, short for “Pretty Good Privacy,” is a way of scrambling emails or other chunks of text in such a way that, in theory, only the intended recipient can read. To use PGP, you create a pair of keys essentially long stings of letters and numbers used to encrypt and decrypt a message. One is a public key that you can share with everyone, and a private key that you keep a closely guarded secret. People can then use the public key to create a message that can only be deciphered using your private key. That way, even if someone is able to intercept your email, they can’t read the encrypted messages.

Incorporating PGP into Facebook could help protect activists who use the service for political organizing, though it won’t protect all Facebook communications.

Facebook can use PGP to encrypt emails it sends you, such as new message notifications from other users or password reset requests. But messages sent from you to other Facebook users through Facebook itself will remain unencrypted. That means that if someone gains access to your Facebook account or Facebook is forced to hand your account over to law enforcement those messages will be readable. Still, if someone only has access to your email account, and not to your private encryption key or Facebook account, they won’t be able to reset your password or read private notifications sent to you from Facebook.

This is the latest attempt by Facebook to tighten up its security and privacy credentials. Earlier this year Facebook announced that it will help fund the development of GnuPGP, an open source implementation of the OpenPGP standard. The company began encrypting all of its web traffic in 2013, making it harder for crooks and spies to eavesdrop on communications, and last year it added support for the concealment tool Tor. Moreover, WhatsApp, the messaging company Facebook acquired last year, incorporated an encryption system from Open Whisper Systems into the Android version of its app last year.

Meanwhile, Google and Yahoo have been developing a PGP based encryption system for web mail called End-to-End which could help bring PGP to a much wider audience.

Despite its limitations, privacy advocates are welcoming the new Facebook feature as an important step towards improving security online.

1000px-Facebook_LogoThere are things that Facebook does that we don’t want. The advertising business requires that they collect more data than we want. However, their security team wants to work with the privacy community and there they can make a real difference. Although it’s tempting to say that people with serious security concerns simply shouldn’t use Facebook has a billion and a half users and they’re not going away. Facebook, even if it’s not going to be an organization platform, will always be an outreach platform. It will be a place where people go to do political work, and letting people secure the accounts they use to do that political work is really important. The most important thing for now may be getting more people to use PGP and improving the ecosystem of tools that support the standard. In my opinion Facebook is acting as a trend leader to drag other big platforms into this world. When you think about it if only a thousandth of a percent of Facebook’s users end up using this feature that’s still 15,000 people. By adopting these tools, Facebook is making it harder to for criminals to steal your credentials or read your messages and that’s a good thing because that improves the overall security of Facebook. These tools actually build a better internet for everyone.

How-To: fix my Email Account

stressed_office_workerAre you having any of these problems with your email account?

 

  • Won’t send
  • Won’t receive
  • Keeps asking for username or password
  • Receive weird pop-up errors in Outlook

The ability to receive, download, and open emails and attachments in your email is crucial to your business. Emails can have attachments that can contain invoices, memos, and other important business documents. If you have ever had trouble sending an email you know how frustrating it can be. If you are having any of these problems, in this How-To I will explain how to diagnose these issues.

First turn off your computer and leave it off for at least 30 seconds. This will give the memory time to clear, and your computer time to reset. Simply doing a restart can help but a complete shut down and startup will fix some problems.

If you are still having problem it is best to check all of your settings. Check your settings and then check them again. Settings should be in ALL lower case. This includes your email account name and your POP and SMTP server names. If you are unsure about how to input these settings Apex IT Solutions offers customer support.

Pay close attention to these items:

  • POP Server
  • SMTP Server
  • Account name
  • Account Password

Next, check your virus scan software. Open up the software you use to check emails for viruses and double check the settings. Some software can be set to check outgoing email for viruses, and this could be causing you problems if you use email stationery, graphics, or attachments when you send emails. Try telling the software not to scan outgoing mail. Remember outgoing only.

What if your problem is that you can’t receive emails anymore. Well if you are not receiving any error messages and this happened it could be that your mailbox is full. Login to your control panel, click the email icon, click add/remove accounts and click “Show Disk Space Used”. This will show the quota and disk space used for each mailbox in your account. If you use webmail, delete old messages and empty your trash to free up some space. You can also increase your quota. When either of these conditions are met, email will start to get delivered again. Messages are not lost, but residing in queue waiting to be delivered.

If you can’t send emails maybe you don’t have your outgoing mail server set to authenticate email. First open your email program and go into the email account settings. Find the outgoing mail server settings and make sure it is checked to authenticate email. If it is not checked, check it and try sending mail again.

Lastly, if you are using Windows XP as your operating system you may need to download and install Service Pack 3. Click here to read about Service Pack 3 from Microsoft.

Although I have given lots of ways to look into your email issues they may not fix all of your computer related problems. If any of your problems continue always consult your IT support team to further diagnose the issue.